All Credit Card, Debit Card, and Net Banking transactions are processed over a secure encrypted connection. Rest assured, your money is safe.

If the COD option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address (where COD is available).

There are absolutely NO hidden charges for any of our products- what you see is what you pay.

In case there is a failure in payment, please retry and keep the following things in mind:

• Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
• If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at support@gypsystreet.in

• Orders in India, once shipped, are typically delivered in 4-8 business days in metros, and 10-15 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
• Please Note: Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days.

Gypsy Street provides FREE shipping for Prepaid orders above ₹399 in India. For COD orders additional charges are applied. 

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on ‘Track Order’ for the respective Order ID.

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate reshipping for the product.

Return, Refund ,Exchange and Cancellation :

1. Customers can Return/Exchange their order within 3 days of the order being delivered. We have reverse pickup facility available to most pin codes and we will get the order picked up from your delivery address. If in case we do not have pickup facility available at your pin code unfortunately, then you will have to self-ship the products back to us. You can self-ship your product through any courier service, preferably Speed-Post, to the address below.
2. All Returns/Exchanges must be in unused condition with all original tags and packaging intact. If not, the return/replacement will not be valid.
3. You can raise cancellation request for items or orders within 24 hours from the time of placing the order by sharing us an email with your order ID and the reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us the email on support@gypsystreet.in
4. Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.
5. For Refund of orders which were already delivered successfully and then cancelled later by the customer, reverse pickup charge of ₹100 will be applicable. Or you can self-ship the package to us also.
6. Online refund of shipping and COD charges is not applicable.
7. Exchange policy is not applicable for products with more than 30% discount.
8. If defective or incorrect products were delivered, we will bear the full charges for delivering the new product to you.
9. The new replacement product for any return/exchange will be shipped only once the previous product reaches us and the Quality Check is passed on the same. If the product fails the Quality Check and seems to be used or untidy, then we will not be able to provide a new exchange/refund.
10. If you have received damaged product/s, no worries, you can return the product and the amount will be refunded in your used payment method within 7 working days once the product is picked and received at our warehouse for approval of cancellation with valid reason. If the product item delivered to you was faulty from our end, then we will proceed with replacement of the product. Refund will be only given when we receive the product our end and QC verified.
11. Customization:
    -> In case of any size issues in the custom t-shirts there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end then the customer can proceed the return request.
    -> The shoppers are requested to check the size guide before placing the order.
    -> The color of the custom t-shirt and custom mobile cover may slightly vary as per the customer’s screen resolution.
12. For cash on delivery (COD/POD) orders, the refund amount will be settled into customer’s wallet , by which the customer can place future orders with the wallet money.

          -> The Shoppers are requested to check if the product is returnable , refundable or not ,before placing an order.

     13. In case your query is still not resolved, please write to us at support@gypsystreet.in. Our Customer Care Representatives will be happy to help you.

    14. For initiating an exchange for any wrong size purchased by customer himself/herself, there will be additional reverse pickup charge of ₹100. Or you can kindly send us back the product to our Corporate Office Address at

          Gypsy Street LLP
          Plot Lane 10 (B), Mallick Complex, Jagamara, Khandagiri, Bhubaneswar, Odisha 751030

• If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.

• COD Orders that have not been shipped can be cancelled by contacting our customer care.

• For prepaid orders cancellation is not available.

• Yes, we absolutely do. You can email us with your order and design details at support@gypsystreet.in.  We’ll also try and work out a discount for you, depending on the quantity of your order.

• You will automatically get subscribed to our marketing emails and SMS’s after registering with us. In case you do not want to receive these, you can click on the unsubscribe link in the email.

• You can click on the ‘Forgot Password’ option when logging in, and the password reset link will be sent to you via email.

• • We have to leave the tags intact in case the person you’re gifting faces any issues and would like to return the product.
  • It is not possible to detach the invoices and tags but if you call us immediately after placing the order, our team can help you out.
  • If you want to add a note to the gift, please email the note to us at support@gypsystreet.in and immediately call us on our number so that we can add it before the order is shipped. Please note that the character limit for the note is 250 characters.

• • We only sell online so there is no try-and-buy option available. However, in order to make sure you in pick the right size, we have a size chart with measurements on our product pages. For any queries, please write to us at support@gypsystreet.in

• • Once you have confirmed the order and we have accepted it, you cannot add any more products to your order. You will have to place a fresh order for the other products.

• • No. You will only receive the exact amount paid for the product.

• • No. These are one time charges and are non-refundable.

• • Our courier partner will attempt the pick up 3 times. You can let him know a convenient time to pick the product up.